REPAIR & MAINTENANCE | Medex Prime

REPAIR & PREVENTATIVE MAINTENANCE

MedEx Prime provides autoclave repair, sterilizer maintenance, and preventative service across Southern California including Los Angeles County, Orange County, Riverside County, and San Bernardino County. Our technicians regularly service dental and medical clinics throughout Pasadena, Glendale, Burbank, Santa Monica, Long Beach, Anaheim, Riverside, and surrounding communities.

From clinics and hospitals to dental and veterinary practices, we help healthcare professionals operate safely and efficiently by ensuring every sterillizer runs at peak performance - every cycle, every time.

Keep your equipment safe, compliant, and performing at its best.

A preventative maintenance (PM) visit is the most cost-effective way to protect your sterilizer or washer from unexpected breakdowns, failed cycles, and compliance issues. Our certified technicians perform full system inspections, diagnostics, calibrations, and part replacements based on manufacturer guidelines.

We service all makes and models, including:

• Tabletop sterilizers (Tuttnauer, Midmark, Scican, etc.)

• Hospital-grade freestanding units

• Instrument washers & thermal disinfectors

• Ultrasonic cleaners

• Dryers and supporting equipment

Why PM matters:

• Reduces risk of sudden breakdowns

• Extends equipment lifespan

• Keeps you compliant for audits

• Protects patients and instruments

• Predictable budgeting for your clinic

Your PM visit includes:

• Full chamber and gasket inspection

• Cycle performance testing

• Sensor and valve checks

• Filter replacement (as required)

• Pressure, temperature, and safety verification

• Drain, pump, and steam generator checks

• Water quality & sediment inspection

• Detailed service report

Fast, reliable, professional repair services — from tabletop units to hospital-grade systems.

Our technicians bring decades of hands-on experience diagnosing and repairing sterilizers, washers, disinfectors, and supporting equipment. Whether it’s a cycle failure, error code, electrical issue, leak, or performance drop, we identify the root cause and repair it efficiently.

We repair:

• Steam sterilizers (autoclaves)

• Washer-disinfectors

• Thermal disinfectors

• Ultrasonic units

• Drying cabinets

• Steam generators & plumbing

• Free-standing commercial units

• All tabletop machines

What you can expect:

• Accurate diagnostics

• Genuine replacement parts

• Transparent service process

• Work done to manufacturer standards

• A full post-repair cycle test

• Service documentation for your records

*Travel & first hour of labor are collected at booking. Additional labor, parts, and materials are billed after completion.

Deep cleaning that restores performance, extends lifespan, and keeps cycles running smoothly.

Over time, steam sterilizers naturally build up residue, mineral deposits, rust particles, and debris, all of which can lead to slower cycles, chamber staining, gasket wear, and unexpected failures.

Our chamber cleaning & detailing service includes:

• Full interior descaling

• Removal of mineral deposits & buildup

• Polishing of chamber walls & shelving

• Cleaning of drains, filters & screens

• Door gasket cleaning & lubrication

• External machine cleaning

We go beyond a simple wipe-down — we detail your machine inside and out to bring it back to optimal condition.

Ideal for:

✔ High-use machines
✔ Clinics with hard water
✔ Units with slow dry times or chamber staining
✔ Annual deep-clean requirements

t-top--open-door-loaded-tuttnauer.png.webp

When your equipment goes down, your clinic can’t wait. We’re here for you.

Sterilizer failures stop workflow immediately — and can result in cancelled appointments and lost revenue. Our emergency response team is trained to get you back up and running as fast as possible.

Emergency support is ideal for:

• Failed cycles on the day of procedures

• Error codes preventing operation

• Leaks, overheating, or electrical issues

• Washer/disinfector failures mid-day

• Sensor or valve malfunctions

• Water/steam issues impacting multiple rooms

What you get:

• Priority same-day or next-day dispatch

• Fast diagnostics

• Temporary solutions to keep workflow going (when safe)

• Full follow-up repair plan

• Direct technician communication